Serina11
3 months agoJoining in
Replacement hub
My Hub shows a constant red light , after 2 lengthy chats with on line support, both times I was informed I would be sent a replacement to arrive within 3-4days , the last time was two weeks ago and I have still not recieved said replacement . All the resets in the world have failed to rectify the issue . When you physically try to speak to a real person they tell you you owe money (I dont) and hang up . How can I resolve this issue . They are quick to act when you do owe money .