Forum Discussion

m80arm's avatar
m80arm
Joining in
2 years ago

Relocation of Virgin Media Hub to another room

Hi,

I'm struggling to get through via telephone. Can you please arrange for a technician visit to relocate my virgin media modem to a different room please? I aware of a £25 cost to do this.

Thanks

Michael

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  • jbrennand's avatar
    jbrennand
    Very Insightful Person
    2 years ago

    See this....

    _________

    You can text VM on 0753 305 1809 include account name/number and what the issue is, there is also a “Chat” option on their website - but note that replies usually take longer. Or you can speak to the team on WhatsApp by logging into your online account via a mobile handset and there will be a link to speak to VM by Whats App (the number is 0730 532 71120 ) - you can use the same number for their other social media platforms too - so try them all.

    FINALLY… A VM person will pick this up on here and respond, but it can take a few days for them to get here.

  • Martin_N's avatar
    Martin_N
    Icon for Forum Team rankForum Team
    12 months ago

    Hi m80arm,

    Thank you for your post. We can certainly look to help with this. 

    I will private message you now to confirm your details. 

    ^Martin