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Ptyllo's avatar
Ptyllo
Joining in
2 years ago

Relocate

Hello, I have an engineer booked for February 26 between 12:00 and 16:00 I just wanted to move the socket because I'm tired of walking on cables and jumping over the router, thank you. I am disabled, I use crutches and I need to relocate the socket to my bedroom. Thank you and best regards.

Our technician is due on Mon 26 Feb between 12PM & 4PM. Someone 18 or over must be in or you'll be charged £25. To cancel or reschedule, go to virginmedia.com/engineerappt

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  • Reece_MH's avatar
    Reece_MH
    Forum Team (Retired)
    2 years ago

    Hi Ptyllo 👋

    Thanks for posting, and welcome to the Forums.

    I'm sorry to hear your cabling is in an inconvenient location for you. Did the Technician visit go ahead as expected? Were they able to assist in the relocation of the cabling and equipment location?

    Please let us know if you need further assistance and we'll do our best to help.

    Cheers,