Forum Discussion

CaptainCleveley's avatar
CaptainCleveley
Joining in
7 months ago

Red flashing light on hub 5

Internet cut out early this afternoon and my router has a flashing red light. 

 

Isn’t hot, and everything is plugged in correctly. Followed all troubleshooting steps

Virgin tests say there’s no problem but I haven’t changed anything. Can’t seem to get hold of anyone but I work from home and it’s not easy to do my job with no internet

      • CaptainCleveley's avatar
        CaptainCleveley
        Joining in

        I tried this earlier. Tried it again just now and there’s no area faults currently 

  • Tudor's avatar
    Tudor
    Very Insightful Person

    Please note for future reference a (solid) red LED on a hub meaning it’s over heating is only applicable to a Hub3. On other hubs it means something different on each model.

  • Client62's avatar
    Client62
    Alessandro Volta

    I've yet to see a list of the Hub 5x lights and what they mean.