Wired connection issues
Hi all, hoping someone can make sense of this. So I recently returned to Virgin using an old line which worked fine last time I was a customer. I got it connected up and I have internet via the Hub ...
Forum Discussion
Either you need a line repull or you have a bad device connected to your hub
Do you have any advice on how I can get Virgin to address this? I am unable to use the live chat function and when I call them the automated system says they will text me instructions, but it is just a text to improve signal throughout my house
Hi Imcallumwbu,
Thanks for your post, welcome to the Community Forums
I'm sorry for our delayed response and for the issues with your broadband.
I can see that you have been able to schedule a home engineer visit for this issue. Please let us know how it goes and if you require any further assistance, just give us a shout from here. We're always more than happy to help.
