Forum Discussion

Darronp67's avatar
Darronp67
Joining in
2 years ago

Outside Box

My Outside Brown Box cover has disappeared. Who and how do I contact to get this replaced ?

2 Replies

  • jbrennand's avatar
    jbrennand
    Very Insightful Person

    Just call it in on the “faults” line - on 150 (VM Phone - free) or 0345 454 1111 (any other phone - national rate). They should sort it - or a VM person will when they pick this up in a day or two

  • Reece_MH's avatar
    Reece_MH
    Forum Team (Retired)

    Hi Darronp67 👋

    Thanks for posting, and welcome to the Forums.

    I'm sorry to hear and see that your exterior omnibox has been damaged. I can see you've spoken with our team since posting and have been able to book in a repair.

    Please let us know how the visit goes, or if you need anything else, and we'll be happy to assist.

    Cheers,