Nothing but issues
Hi there, I joined Virgin over a month or so ago now based on a friend being a field tech down south and getting me a decent deal compared to my other provider. On week 1 I suffered a total l...
Forum Discussion
I feel for you dude, that post rs error is serious and they treat you like junk I'm 20 yrs in and am receiving the same treatment as is my parents and 2 of my friends who have cases/issues being ignored. They don't care about us anymore so I don't care about taking them to court for there terrible out of date equipment. You are right they are blagging us all with the network in places barely holding together with the over sold services with a network that can't cope.
Wish I had some answers how to fix but only engineer/networks can, I see your downstream is centered on a few channels and others +7db someone more qualified than me can tell you about tilt etc I'm merely a struggling customer too, what I do know is post rs errors in those numbers not good at all, good luck.
Regards
Hi Viper-t
Thanks for commenting. I am sorry you feel this way. My colleague did reply to your other thread on the Forums on Sunday, advising we were unable to see any issues from the diagnostics ran.
If you are still experiencing issues, please do upload the stats from the router and a fresh BQM, we'd be happy to help.
Best wishes.