No WiFi and ethernet connection
I've recently started having trouble with my Hub 3 router. Had it set up for about three months now with no issues until last week and I have tried multiple solutions with no success. Firstly, no d...
Forum Discussion
I'd report the Hub 3 as defective & request a replacement.
These partial faults are not easy to see from VM's remote tests so you may have to press the case firmly that none of your kit is working on the network sockets and Wi-Fi alone is not acceptable.
VM Customer Services are on 150 or 0345 454 1111 from a non-VM phone.