Forum Discussion

Jammy9669's avatar
Jammy9669
Joining in
12 months ago

No Internet box delivery

My Wi-Fi box didn't come but I did get an email regarding the delivery saying it would come yesterday but no account number. I received an email with my contract and another one with my order summary too...if it doesn't come today im going to cancel it anyway...can someone help me please.

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    Deliveries sometimes go missing between VM, Yodel and customer, and there never seems to be any way of tracing them. You may be lucky and it comes today. 

  • VM-Jon's avatar
    VM-Jon
    Problem sorter

    Hi Jammy9669 

    Thank you for reaching out to us here, welcome to the community.

    I am sorry to hear that you haven’t received your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

    Thank you

    Jon