Forum Discussion

eddieendgame's avatar
eddieendgame
Joining in
2 years ago

New Hub 5 No computer WiFi

Hi, We have upgraded from Hub3 to Hub 5. Great so far 2 TIVO Boxes, 2 iphones, 1ipad, Dell laptop Windows 11 all ok. BUT Old Dell machine (Windows 10) cant see the new wifi signal. (Also same on old HP machine Windows 8). Can anybody suggest anything. Many thanks

  • Client62's avatar
    Client62
    2 years ago

    If the two old machines are both 2.4GHz Wi-Fi only they may not be compatible with the Wi-Fi 6 / 802.11ax signal of the Hub 5.   Replacement dual band USB Wi-Fi adaptors are available from TP-Link and the like.

  • Client62's avatar
    Client62
    Alessandro Volta
    2 years ago

    If the two old machines are both 2.4GHz Wi-Fi only they may not be compatible with the Wi-Fi 6 / 802.11ax signal of the Hub 5.   Replacement dual band USB Wi-Fi adaptors are available from TP-Link and the like.