New Hub 5, got some serious issues
Hey all,
I've got a serious broadband issue which is causing me to not have internet.
I've been sent a new Hub 5 which is replacing a Hub 3. It was meant to arrive on December 20th but didn't arrive till yesterday. My internet connection disappeared on my old router last night. So I thought that was normal and I'd set up the new router in the morning.
Set up the hub 5 this morning and it doesn't want to work. It turns on, and seems to keep just rebooting over and over. I've done multiple 60 seconds factory resets and power cycles. It just does the same.
I briefly see the SSID but it will either disappear or hang around for a minute. When I can see it. It will not authenticate me trying to connect to the WiFi with the correct password.
This has been happening all day.
Has anyone experienced this or can offer anything I haven't tried yet?
I have an update!
What the engineer thinks happened.
The box outside was connected but loose. With the bad weather we've had over the last week it would have made the hard line intermittent. The router was trying to update/get activation and it failed. Essentially killed the router.
So he has tightened up all the connections, some were very loose. Removed an old splitter. Connected up a new router.
All seems good now.
