daznflo
8 months agoOn our wavelength
New Hub 4
Hi.
In short our hub 4 failed on Sunday. Customer services tested and confirmed and said they'd now order a new one which should be delivered within 4 days. I know it's only Tuesday when I posted this but I've not received any confirmation that any equipment ordered has been placed against my account. Normally any orders and engineers visits etc show up in the account. Is this normal or has our hub actually not been ordered...TIA