DazzyL
7 months agoTuning in
Need wifi pods
My mother was the previous account holder at my address but she unfortunately passed away recently. Under the old contract, we had 3 of the black wifi pods - but VM say, as I have a new contract, I have to send them back and start the process all over again (which seems a bit silly to me, given that we'd already established they were necessary and are already on-site - you'd think they could just be provisioned to the new hub).
Anyway, I'd like to start that process again, if anybody can help? I'll need 3 - but I understand VM has a policy of only issuing one at a time.