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NewExcelsior's avatar
NewExcelsior
Joining in
4 months ago

Need to order first Wifi pod

Having this issue now and speaking to chat is hopeless, all I want is a WIFI Pod but all I get is increase your package etc. Can anyone order me what is supposed to be a free WIFI pod, getting 2.3 Mbps in our bedroom, feel like just cancelling as the hub is not strong enough for the signal to reach the bedroom, thanks.

  • Hi NewExcelsior 

    Thanks for posting and welcome back to the community.

    Pods are only sent if needed and there are various tests to confirm this.

    I will send you a PM now to assist further.