I am reporting a complete loss of broadband service at BS48 since 11:15 on 2024/10/19. Checked hub, checked all connections, nothing moved or changed. Sudden loss of internet connection while enjoying a movie. And it's no longer as easy to report a loss of service. Calling a helpline and having to stay on the line for hours to report loss of service is unacceptable.
Try the automated service status number 0800 561 0061 to check for any faults in your area.
Forum TeamHi there tsong
Thank you so much for your post and welcome to the community forums, it's great to have you back.
I am so sorry that you have faced this issue with your service, I have checked on our side and cannot see that an outage is currently reported. Can I ask how things are looking since your last post?
