Forum Discussion

Thestid's avatar
Thestid
Joining in
2 years ago
Solved

Longer Router Cable

I need to re-position my Router/Hub but the supplied cable is not long enough. Do VM supply a longer cable that I can purchase? The existing cable is not even 1m and just about allows the router to b...
  • Beth_G's avatar
    Beth_G
    2 years ago

    Hi Thestid

    Thanks for your post. Sorry to hear your current cabling isn't long enough for your needs.

    The longest cable we can send out is 15 meters long. Please do let us know if you'd like us to order this for you and we can do that. There's no charge for this.

    Thanks,

jpeg1's avatar
jpeg1
Alessandro Volta
4 months ago

Alex, there are some very confusing posts in this old thread.

The correct situation, as confirmed in more recent cases, is that if you can make do with a 3m extension they will send you one for free.  If you need a greater length, you can arrange a technician visit to fit whatever you need for a fixed charge of £25.

You are more likely to get a response from VM staff here, if you start your own thread.