Forum Discussion

alan9301's avatar
alan9301
Joining in
2 months ago

Issues with wifi dropping out for a second, do I need a powerline adapter

Hello! I have had a Hub 3.0 for several months and it's been working fine but now I have a new lodger and she experiences temporary dropouts on her Teams calls (on the app) where it disconnects for ...
Client62's avatar
Client62
Alessandro Volta
2 months ago

There are endless grumbles about dropouts on MS Teams calls over Wi-Fi.
However similar complaints during use of Zoom / Skype / WhatApp over Wi-Fi are quite rare.

Avoid the Wireless Filter function in the Hub 3, blocking Wi-Fi access is not helpful.



  • alan9301's avatar
    alan9301
    Joining in
    2 months ago

    Thank you! I'll remove that setting. Any other help from anyone would be appreciated!

    • Matthew_ML's avatar
      Matthew_ML
      Forum Team
      2 months ago

      Hey alan9301, thank you for reaching out and a warm welcome to the community, I am sorry to hear you are having some connection issues. 

      How has the connection been since this setting as changed any improvement at all? 

      • alan9301's avatar
        alan9301
        Joining in
        2 months ago

        Thank you for your reply, there has been no change with those settings (and I’ve since removed them) so I think I need the adapter.