IP address blocked

Question

Hi, yesterday the IP address for my Hostek hosted sites and my email appears to have been blocked by Virgin Media - the address is [REMOVED]
I can access this on 3 other (non-VM) networks and have tested with 4 computers connected to VM though my router, one connected by ethernet and 3 machines via WiFi, all with the same result (2x Linux, Windows 7 and Windows 11).
Am guessing this address has been firewalled as a hostile address.

How can i get [REMOVED] unblocked?
All other sites: BBC, Google, Facebook, youtube etc.. work fine with good speeds.

Spent nearly 2 hours trying to get through to support today - finally gave up.

legacy1 · Answer

Run CMD
tracert [REMOVED]

phamil38 · Answer

Thanks Alessandro!
This is from my machine via VM, my public address [REMOVED]x:--------------------------------------------------------------
traceroute [REMOVED]traceroute to[REMOVED] ([REMOVED]), 30 hops max, 60 byte packets&nbsp;1 &nbsp;_gateway (192.168.0.1) &nbsp;4.855 ms &nbsp;4.784 ms &nbsp;4.804 ms&nbsp;2 &nbsp;* * *&nbsp;3 &nbsp;80.255.194.166 (80.255.194.166) &nbsp;22.462 ms &nbsp;22.451 ms &nbsp;22.471 ms&nbsp;4 &nbsp;* * *&nbsp;5 &nbsp;* * *&nbsp;6 &nbsp;* * *&nbsp;7 &nbsp;* * *&nbsp;8 &nbsp;86.85-254-62.static.virginmediabusiness.co.uk (62.254.85.86) &nbsp;25.464 ms &nbsp;19.713 ms &nbsp;36.852 ms&nbsp;9 &nbsp;ae-8.a02.londen12.uk.bb.gin.ntt.net (129.250.66.101) &nbsp;20.146 ms &nbsp;18.669 ms &nbsp;18.942 ms10 &nbsp;ae-1.r23.londen12.uk.bb.gin.ntt.net (129.250.5.8) &nbsp;28.035 ms ae-10.r22.londen12.uk.bb.gin.ntt.net (129.250.5.156) &nbsp;19.132 ms ae-1.r23.londen12.uk.bb.gin.ntt.net (129.250.5.8) &nbsp;18.366 ms11 &nbsp;ae-19.a03.londen12.uk.bb.gin.ntt.net (129.250.5.245) &nbsp;18.653 ms &nbsp;18.782 ms &nbsp;25.181 ms12 &nbsp;lon-tel-01gw.voxility.net (185.84.17.222) &nbsp;25.312 ms &nbsp;18.534 ms &nbsp;25.208 ms13 &nbsp;lon-tel-01c.voxility.net (5.254.78.150) &nbsp;25.801 ms &nbsp;25.788 ms &nbsp;25.776 ms14 &nbsp;5.254.1.90 (5.254.1.90) &nbsp;28.820 ms &nbsp;28.852 ms &nbsp;29.059 ms15 &nbsp;109.70.141.131 (109.70.141.131) &nbsp;28.858 ms &nbsp;29.625 ms &nbsp;28.904 ms16 &nbsp;* * *17 &nbsp;* * *18 &nbsp;* **
Specifying the pop3 port gives the same output:"traceroute -T -O info -p 110 [REMOVED]""ping [REMOVED]" gives 100% packet loss"ping [REMOVED]" and "ping [REMOVED]" are fine.
From a working (Zen) network:-----------------------------
traceroute [REMOVED]traceroute to[REMOVED]([REMOVED]), 30 hops max, 60 byte packets&nbsp;1 &nbsp;77-104-177-205.no-dns-yet.in-addr.zen.co.uk (77.104.177.205) &nbsp;0.370 ms &nbsp;0.505 ms &nbsp;0.616 ms&nbsp;2 &nbsp;lo0-0.bng2.ixn-lon.zen.net.uk (51.148.77.129) &nbsp;12.426 ms &nbsp;12.814 ms &nbsp;12.811 ms&nbsp;3 &nbsp;lag-4.p1.ixn-lon.zen.net.uk (51.148.73.89) &nbsp;7.659 ms &nbsp;7.497 ms &nbsp;7.996 ms&nbsp;4 &nbsp;lag-2.p1.thn-lon.zen.net.uk (51.148.73.132) &nbsp;8.242 ms &nbsp;7.864 ms &nbsp;8.271 ms&nbsp;5 &nbsp;* * *&nbsp;6 &nbsp;5.254.1.90 (5.254.1.90) &nbsp;8.847 ms &nbsp;6.122 ms &nbsp;6.935 ms&nbsp;7 &nbsp;109.70.141.131 (109.70.141.131) &nbsp;7.364 ms &nbsp;8.016 ms &nbsp;8.243 ms&nbsp;8 &nbsp;* * *&nbsp;9 &nbsp;* * *10 &nbsp;* * *
. . .30 * * *
traceroute -T -O info -p 110 [REMOVED] &nbsp; &nbsp; # to pop3 port via Zentraceroute to [REMOVED] ([REMOVED]), 30 hops max, 60 byte packets&nbsp;1 &nbsp;77-104-148-225.no-dns-yet.in-addr.zen.co.uk (77.104.148.225) &nbsp;0.413 ms &nbsp;0.529 ms &nbsp;0.522 ms&nbsp;2 &nbsp;lo0-0.bng2.ixn-lon.zen.net.uk (51.148.77.129) &nbsp;6.824 ms &nbsp;6.607 ms &nbsp;6.596 ms&nbsp;3 &nbsp;lag-4.p1.ixn-lon.zen.net.uk (51.148.73.89) &nbsp;6.384 ms &nbsp;6.386 ms &nbsp;6.515 ms&nbsp;4 &nbsp;lag-2.p1.thn-lon.zen.net.uk (51.148.73.132) &nbsp;6.775 ms &nbsp;6.753 ms &nbsp;6.946 ms&nbsp;5 &nbsp;* * *&nbsp;6 &nbsp;5.254.1.90 (5.254.1.90) &nbsp;6.887 ms &nbsp;6.298 ms &nbsp;6.014 ms&nbsp;7 &nbsp;109.70.141.131 (109.70.141.131) &nbsp;6.500 ms &nbsp;6.192 ms &nbsp;6.491 ms&nbsp;8 &nbsp;* * *&nbsp;9 &nbsp;* * *10 &nbsp;out-phantom.hostingseries.net ([REMOVED]) &nbsp;syn,ack &nbsp;6.076 ms &nbsp;6.835 ms &nbsp;7.054 ms
"ping [REMOVED]", "ping [REMOVED]" and "ping [REMOVED]" are fine with no packet loss.
..so does this mean Coreix (109.70.141.131) might be the problem, not VM?
&nbsp;

phamil38 · Answer

Thanks Alessandro!
traceroute [REMOVED]traceroute to [REMOVED] ([REMOVED]), 30 hops max, 60 byte packets&nbsp;1 &nbsp;_gateway (192.168.0.1) &nbsp;4.855 ms &nbsp;4.784 ms &nbsp;4.804 ms&nbsp;2 &nbsp;* * *&nbsp;3 &nbsp;80.255.194.166 (80.255.194.166) &nbsp;22.462 ms &nbsp;22.451 ms &nbsp;22.471 ms&nbsp;4 &nbsp;* * *&nbsp;5 &nbsp;* * *&nbsp;6 &nbsp;* * *&nbsp;7 &nbsp;* * *&nbsp;8 &nbsp;86.85-254-62.static.virginmediabusiness.co.uk (62.254.85.86) &nbsp;25.464 ms &nbsp;19.713 ms &nbsp;36.852 ms&nbsp;9 &nbsp;ae-8.a02.londen12.uk.bb.gin.ntt.net (129.250.66.101) &nbsp;20.146 ms &nbsp;18.669 ms &nbsp;18.942 ms10 &nbsp;ae-1.r23.londen12.uk.bb.gin.ntt.net (129.250.5.8) &nbsp;28.035 ms ae-10.r22.londen12.uk.bb.gin.ntt.net (129.250.5.156) &nbsp;19.132 ms ae-1.r23.londen12.uk.bb.gin.ntt.net (129.250.5.8) &nbsp;18.366 ms11 &nbsp;ae-19.a03.londen12.uk.bb.gin.ntt.net (129.250.5.245) &nbsp;18.653 ms &nbsp;18.782 ms &nbsp;25.181 ms12 &nbsp;lon-tel-01gw.voxility.net (185.84.17.222) &nbsp;25.312 ms &nbsp;18.534 ms &nbsp;25.208 ms13 &nbsp;lon-tel-01c.voxility.net (5.254.78.150) &nbsp;25.801 ms &nbsp;25.788 ms &nbsp;25.776 ms14 &nbsp;5.254.1.90 (5.254.1.90) &nbsp;28.820 ms &nbsp;28.852 ms &nbsp;29.059 ms15 &nbsp;109.70.141.131 (109.70.141.131) &nbsp;28.858 ms &nbsp;29.625 ms &nbsp;28.904 ms16 &nbsp;* * *17 &nbsp;* * *18 &nbsp;* * *
Specifying the pop3 port gives the same output:"traceroute -T -O info -p 110 [REMOVED]""ping [REMOVED]" gives 100% packet loss"ping [REMOVED]" and "ping [REMOVED]" are fine.
From Zen, the pop3 traceroute reaches [REMOVED] and "ping [REMOVED]" works.

legacy1 · Answer

Its not 100% but normally&nbsp; the&nbsp; Hostek hosted sites is blocking your IP&nbsp;
C:\Windows\System32&gt;tracert [REMOVED]
Tracing route to out-phantom.hostingseries.net[REMOVED]over a maximum of 30 hops:
&nbsp; 1 &nbsp; &nbsp; 7 ms &nbsp; &nbsp; 7 ms &nbsp; &nbsp; 7 ms &nbsp;10.112.32.133&nbsp; 2 &nbsp; &nbsp;11 ms &nbsp; &nbsp; 7 ms &nbsp; &nbsp; 7 ms &nbsp;80.255.196.176&nbsp; 3 &nbsp; &nbsp; * &nbsp; &nbsp; &nbsp; &nbsp;* &nbsp; &nbsp; &nbsp; &nbsp;* &nbsp; &nbsp; Request timed out.&nbsp; 4 &nbsp; &nbsp; * &nbsp; &nbsp; &nbsp; &nbsp;* &nbsp; &nbsp; &nbsp; &nbsp;* &nbsp; &nbsp; Request timed out.&nbsp; 5 &nbsp; &nbsp; * &nbsp; &nbsp; &nbsp; &nbsp;* &nbsp; &nbsp; &nbsp; &nbsp;* &nbsp; &nbsp; Request timed out.&nbsp; 6 &nbsp; &nbsp;13 ms &nbsp; &nbsp;19 ms &nbsp; &nbsp;17 ms &nbsp;86.85-254-62.static.virginmediabusiness.co.uk [62.254.85.86]&nbsp; 7 &nbsp; &nbsp;17 ms &nbsp; &nbsp;20 ms &nbsp; &nbsp;19 ms &nbsp;ae-8.a02.londen12.uk.bb.gin.ntt.net [129.250.66.101]&nbsp; 8 &nbsp; &nbsp;18 ms &nbsp; &nbsp;19 ms &nbsp; &nbsp;15 ms &nbsp;ae-10.r22.londen12.uk.bb.gin.ntt.net [129.250.5.156]&nbsp; 9 &nbsp; &nbsp;14 ms &nbsp; &nbsp;14 ms &nbsp; &nbsp;15 ms &nbsp;ae-19.a03.londen12.uk.bb.gin.ntt.net [129.250.5.245]&nbsp;10 &nbsp; &nbsp;19 ms &nbsp; &nbsp;15 ms &nbsp; &nbsp;15 ms &nbsp;lon-tel-01gw.voxility.net [185.84.17.222]&nbsp;11 &nbsp; &nbsp;19 ms &nbsp; &nbsp;53 ms &nbsp; &nbsp;19 ms &nbsp;lon-tel-01c.voxility.net [5.254.78.150]&nbsp;12 &nbsp; &nbsp;18 ms &nbsp; &nbsp;23 ms &nbsp; &nbsp;23 ms &nbsp;5.254.1.90&nbsp;13 &nbsp; &nbsp;20 ms &nbsp; &nbsp;33 ms &nbsp; &nbsp;23 ms &nbsp;109.70.141.131&nbsp;14 &nbsp; &nbsp; * &nbsp; &nbsp; &nbsp; &nbsp;* &nbsp; &nbsp; &nbsp; &nbsp;* &nbsp; &nbsp; Request timed out.&nbsp;15 &nbsp; &nbsp; * &nbsp; &nbsp; &nbsp; &nbsp;* &nbsp; &nbsp; &nbsp; &nbsp;* &nbsp; &nbsp; Request timed out.&nbsp;16 &nbsp; &nbsp;22 ms &nbsp; &nbsp;16 ms &nbsp; &nbsp;22 ms &nbsp;out-phantom.hostingseries.net [[REMOVED]]
Trace complete.

Roger_Gooner · Answer

It works for me.

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IP address blocked

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