Forum Discussion

fastboy's avatar
fastboy
On our wavelength
6 months ago

internet and tv down this morning

hi

internet was working fine this early morning and now nothing,no tv no internet,currently using tethered mobile.

are there any outages in wf4 5jx area?

router flashing red and both downstairs and upstairs tv boxes flashing showing the in/out arrows.

 

thanks

  • nodrogd's avatar
    nodrogd
    Very Insightful Person

    It’s a good idea to check service status before posting (0800 561 0061). Network faults are usually posted within 10 minutes of being detected by network equipment.

    • Ayisha_B's avatar
      Ayisha_B
      Forum Team

      Hi fastboy,

      We're sorry for the downtime but glad to hear your services are back and the issue resolved.

      If we can help with anything else, let us know.

  • fastboy's avatar
    fastboy
    On our wavelength

    there was no service fault at the time of posting..it would be good idea to check before posting replies.