Hub 5 woes
Hi all. Hoping someone can help. Last subday my Internet dropped. Specifically anything on an ethernet port. Laptop, powerlines, 3 xboxes. Reset everything, same issue.....wireless was ...
Forum Discussion
Hi.
Engineer that came was a very good gentleman called Jack, who came out years ago to us.
He straight off the bat knew what the issue was, and also discovered interference.
He replaced the cable coming in, added a filter or similar, and tested everything.
This guy goes the extra mile ,replaced a few bits, leaving no stone unturned.
he showed me the signal noise level and explained everything he was doing and why etc......now everything is working as it should.....just a shame that the issue was not realised until the 3rd engineer visit!
Thanks for getting back to us, apologies I didn't realise it was feedback for the engineers. Thanks for the kind words about him, we will pass that on, I am sure Jack will appreciate it 🙂.
Sabrina