Forum Discussion

gd1393's avatar
gd1393
Joining in
2 years ago

Hub 5 Power Cable

I have just received my Hub 5 without a power cable. I’ve been on the phone for an age, tried WhatsApp with no reply and the online chat is pointless! Any ideas how best to get a power cable sent out so I can use my Wi-Fi?!

3 Replies

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    This is a Community Forum and will take a few days for a VM Mod to respond.  If your need is urgent, you will need to phone in.

  • Client62's avatar
    Client62
    Alessandro Volta

    You could call the Pre-installation and delivery team on 0800 052 1734 & see if an local engineer can supply one.

  • Hi gd1393,

    Thank you for your post and welcome to the community. 

    I'm very sorry to hear about the power cable. We can certainly look to get this resolved for you. 

    I will private message you now to confirm your details. 

    ^Martin