Forum Discussion

gd1393's avatar
gd1393
Joining in
2 years ago

Hub 5 Power Cable

I have just received my Hub 5 without a power cable. I’ve been on the phone for an age, tried WhatsApp with no reply and the online chat is pointless! Any ideas how best to get a power cable sent out so I can use my Wi-Fi?!

3 Replies

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  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    2 years ago

    This is a Community Forum and will take a few days for a VM Mod to respond.  If your need is urgent, you will need to phone in.

  • Client62's avatar
    Client62
    Alessandro Volta
    2 years ago

    You could call the Pre-installation and delivery team on 0800 052 1734 & see if an local engineer can supply one.

  • Martin_N's avatar
    Martin_N
    Icon for Forum Team rankForum Team
    2 years ago

    Hi gd1393,

    Thank you for your post and welcome to the community. 

    I'm very sorry to hear about the power cable. We can certainly look to get this resolved for you. 

    I will private message you now to confirm your details. 

    ^Martin