Hub 5 ok but no connection
Hello,
I currently have no internet access. It's the Hub 5 that I have and according to the light status I should have working broadband.
I checked cables/splitters, FTTP box outside home (picture attached) and powered everything on/off. All seems ok from what I can see and router will go back to the correct status but still no connection.
Area checker shows there is no issues in my area but, when I went through the troubleshooting section where it ask you to check all that I have stated above, it states that there is an intermittent fault in the area.
Which is right and which is wrong? As the area status still says there is nothing wrong in the area. Troubleshooting page said I should check back in 24 hours if the fault hasn't been rectified.
Any help much appreciated, again I have attached pictures of Hub 5 and FTTP box.
Thanks in advance.
Greg