Forum Discussion

Ironfist1's avatar
Ironfist1
Joining in
4 months ago

Hub 4

Hi,

Can anyone give me advice? I have a hub 4 which disappeared and cut out signal on Wi-Fi. I have reset unplugged it and still problems it been intermittently like the for a while and luckily, I have another router plugged in wire mesh also when turning on the hub 4 I have a white light straight away is the correct 

help I think the router is faulty req response

  • Client62's avatar
    Client62
    Alessandro Volta
    4 months ago

    So you have a Hub 4 + another Router / Wi-Fi Mesh.
    In this situation the Hub 4 would normally be in Modem mode with its internal Wi-Fi disabled.

    If you have the Hub 4 in some other configuration please elaborate.

  • Lee_R's avatar
    Lee_R
    Forum Team
    4 months ago

    Hi Ironfist1 thanks for posting and welcome back to our community.

    Sorry to hear you're having issues with your WiFi connection. And sorry for any inconvenience this may be causing. So that we can take a look on your behalf, I am going to send you a private message.  Please keep an eye on your inbox in the top right of your screen.

    Regards

    Lee_R