Hi, how the heck does one get someone from virgin to talk to? My Wi-Fi continually keeps dropping out on all devices, but also wired devices stop working. It’s a hub 4 and it’s rubbish. I have factory reset over and over, unplugged from the wall, switched on and off and disconnected everything numerous times to add it all again… I need an engineer or a new one sending out. Anyone know how I get that please?
How is your connection by wire with the hub in modem mode and a BQM?
The same, poor and intermittent?
Speed through to the hub is 1145mb also modem test keeps having an issue, says it’s unavailable
Hi Hairybumbum2008, thank you for your posts.
We're sorry to hear about the issue you've been experiencing 😔
I can see you've spoken to the team since you posted. Has the issue now been resolved?
Please pop back to us at your earliest convenience.
Thank you for your support legacy1 👍
Regards,
Daniel
