Forum Discussion

gilbo2's avatar
gilbo2
Dialled in
2 years ago

Hub 4 problems?

It appears that almost each day a new post appears with problems regarding accessing the administration pages of the Hub 4 router that cannot be resolved by a 60s pin reset or any known workaround. This results, for example, in being unable to change to modem mode which would be essential for my LAN due to having various smart devices / local IP needs / port forwarding etc. (all achieved by using my own router).

So my dilemma is that my engineer installation is a couple of weeks away and if the only hubs the they have are 4's, I risk being unable to use my LAN and enter a period of downtime trying to get the hub sorted out. Now I have no doubt the engineer would do everything to get things working, but if not I'm stuck! Therefore I see a couple of options:

1) Is it possible to request a Hub 3 for the day in advance?

2) Walk away, exercising my cooling off rights, as I just cannot afford delays/stress getting a working Hub for my LAN?

Desperately looking for some reassurance on this 😳

2 Replies

  • Client62's avatar
    Client62
    Alessandro Volta

    I suspect each hour of each day ... might be closer the to Hub 4 situation.

    It is almost as if a Hub 4 software update has been widely rolled out that contains a flawed change.

    • gilbo2's avatar
      gilbo2
      Dialled in

      Client62 wrote:

      .......It is almost as if a Hub 4 software update has been widely rolled out that contains a flawed change.


      It does feel that way doesn't it, but for me its a show stopper ☹️