I have a hub5 and 3 white pods and 1 black pods. The WiFi pods all connect ok and function most of the time but randomly lose connection about once or twice a day .
can I use 4 pods with the hub 5
how do I find out if all the pods are linked to my router on my account by Virgin
The black pods are better than the white ones, and it's best to connect them by Ethernet cable to the hub as wired backhaul gives best results by far.
If you need that many pods there is something wrong with your hub Wifi
I thought the maximum number of Pods was 3? Besides with a Hub 5 you should be looking to send the 3 white pods back, and get an additional 2 black pods. I suspect part of the problem is the number of pods, as there are really only 3 viable 2.4Ghz bands available, 1 , 6 & 11.
I have turned off one pod now , so now have 2 white pods and one black one , the system has been stable since I did this but it is early days yet . Thanks for advice
Forum TeamHello MickL1.
Thanks for your post and welcome to our community.
Can we ask how the connection has been since your last post?
Please let us know if you need any assistance?
Gareth_L
Folks usually use the VM Connect app to see the VM Pods in their home network.
