Forum Discussion

grumpyold's avatar
grumpyold
Joining in
12 months ago

How long does broadband speed take

Hello I requested to change broadband speed on weekend from 100mbps plan to the 200mbps one and its still saying order in process how long does it take? Just to change speeds. I sure it never took this long few years back use to only be a few hours or A-day to upgrade 

 

1 Reply

  • jbrennand's avatar
    jbrennand
    Very Insightful Person

    Switch Hub off for 5' - then back on - this will force any waiting updates. 

    When its up and stable log into the Hub settings an navigate to the "configuration data" page.  What numbers are in the down/up stream boxes for "Max data transfer"

    These are b/sec not Mb.  If it starts with 1xxx.. it hasnt been upgraded yet - if starting   2xxxx..  then it has been applied already.