jolyoncox
2 years agoTuning in
How can I get my faulty Hub 3 replaced?
Got back from holiday to find that all the wired Ethernet ports on my Hub 3 have stopped working, which is catastrophic as I normally run in modem-only mode with a better router and separate Wi-Fi access point. Reported the fault but got fobbed off because VM diagnostics report the hub as working - they cannot detect this fault. I cannot find any way of getting past this and obtaining a replacement hub. Currently limping along in hub mode with my wired home network non-functional and just the utterly inadequate Hub Wi-Fi which has a range of about 20 ft and doesn't reach most of the house. Has a one found a way of getting past the bot and talking to someone technically compete?