Forum Discussion
- carl_pearceCommunity elder
VM only guarantee 30Mbps:
- kejmeisterJoining in
Thank you - it’s was 21mbps before but no option to order then either. Where the hub is located, I get 437 so it’s a significant difference. Hopefully I’ll get a response about it.
- legacy1Alessandro Volta
Do not go down the rabbit hole that is pods
Get a better wifi router with 1Gb ports or better and use hub in modem mode
- kejmeisterJoining in
Thank you - is that something VM can provide? Afraid I’m not brilliant with tech.
- Daniel_EtForum Team
Hi kejmeister 👋 Thank you for your posts and welcome to the Virgin Media Community 😀
We're sorry to hear about the problems you're having 😔
We can only provide you with one Hub, but if you require help ordering a first WiFi Pod, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.
If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.
Regards,
Daniel
- jb66Very Insightful Person
Is the phone your using to do the test not very good?
- kejmeisterJoining in
Highly possible - it’s an iPhone 🙂
I notice the poor connection most when I’m using my work laptop and someone is in the house also watching tv.
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