Forum Discussion

Bombermanuk's avatar
Bombermanuk
Joining in
6 months ago

Ever since we had 'essential maintenance' Broadband is wildly spotty

Checking the logs I am getting disconnects and SYNC time failures as the broadband just cuts out

[url=https://www.thinkbroadband.com/broadband/monitoring/quality/share/1612fabb0c8f30e770ebb58b59e870a3569b578d-16-08-2024][img]https://www.thinkbroadband.com/broadband/monitoring/quality/share/thumb/1612fabb0c8f30e770ebb58b59e870a3569b578d-16-08-2024.png[/img][/url]

Sometimes the online checker tool tells me there's a problem, sometimes it tells me there's no problem so can't book an engineer

    • Tom_W1's avatar
      Tom_W1
      Forum Team
      6 months ago

      Hi Bombermanuk thanks for your post although we're sorry to hear of the concerns you've raised here.

      We can see since you've raised this here, you've received help via other means which is great news.

      If you do need any further assistance after this time please don't hesitate to let us know.

      Many thanks