Forum Discussion

Aych's avatar
Aych
Joining in
2 years ago
Solved

Ethernet problem

Hi all Sorry if this is long winded but I wanted to cover everything that has been tried. I have an ongoing problem and after 5 calls to the Virgin help desk over the last seven days, many reboots ...
  • Client62's avatar
    2 years ago

    Two Hubs exhibit the same fault, what are we missing ?

    1) Are there some kind of Powerline adaptors or Wi-Fi Repeaters or a network switch between the VM Hub 3 and the computers ?

    2) If you login to the menu of the Hub 3 at http://192.168.0.1/   does it say:   Internet ( Online )

    3) Do mobile phones connect and work via the Hub Wi-Fi?