I've included additional network log info below in case it helps, thanks!:
Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 242750000 5.9 40 256 qam 14
2 138750000 6.5 38 256 qam 1
3 146750000 6.5 38 256 qam 2
4 154750000 6.5 38 256 qam 3
Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 46200007 37.5 5120 64 qam 3
2 23600000 37.5 5120 64 qam 6
3 32600000 37.5 5120 64 qam 5
4 39399981 37.5 5120 64 qam 4
5 53700019 37.5 5120 64 qam 2
6 60300017 37.5 5120 64 qam 1
Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 ATDMA 0 0 0 0
2 ATDMA 0 0 0 0
3 ATDMA 0 0 0 0
4 ATDMA 0 0 0 1
5 ATDMA 0 0 0 0
6 ATDMA 0 0 2 0
5 162750000 6.5 40 256 qam 4
6 170750000 6.5 38 256 qam 5
7 178750000 6.5 38 256 qam 6
8 186750000 6.5 38 256 qam 7
9 194750000 6.5 40 256 qam 8
10 202750000 6.5 40 256 qam 9
11 210750000 6.4 38 256 qam 10
12 218750000 6.3 40 256 qam 11
13 226750000 6.3 40 256 qam 12
14 234750000 6 38 256 qam 13
15 250750000 5.8 40 256 qam 15
16 258750000 5.5 40 256 qam 16
17 266750000 5.5 40 256 qam 17
18 274750000 5.3 40 256 qam 18
19 282750000 5.3 40 256 qam 19
20 290750000 5.3 40 256 qam 20
21 298750000 5.5 38 256 qam 21
22 306750000 5.5 40 256 qam 22
23 314750000 5.9 40 256 qam 23
24 322750000 6 40 256 qam 24
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 Locked 40.3 7 0
2 Locked 38.9 172 10389
3 Locked 38.9 128 10038
4 Locked 38.9 126 10778
5 Locked 40.3 125 10349
6 Locked 38.9 156 10591
7 Locked 38.6 122 17296
8 Locked 38.9 163 2448
9 Locked 40.3 162 3239
10 Locked 40.3 95 10658
11 Locked 38.9 108 3541
12 Locked 40.3 98 3813
13 Locked 40.3 122 11931
14 Locked 38.9 134 5921
15 Locked 40.3 11 0
16 Locked 40.3 16 0
17 Locked 40.9 15 0
18 Locked 40.3 18 0
19 Locked 40.3 15 0
20 Locked 40.9 15 0
21 Locked 38.9 9 0
22 Locked 40.9 8 0
23 Locked 40.3 7 0
24 Locked 40.3 7 0
General Configuration
Network access
Allowed
Maximum Number of CPEs
1
Baseline Privacy
Enabled
DOCSIS Mode
Docsis30
Config file
A,.iyewrkldJKDHSUBsgvca69
Primary Downstream Service Flow
SFID 962
Max Traffic Rate 402500089
Max Traffic Burst 42600
Min Traffic Rate 0
Primary Upstream Service Flow
SFID 961
Max Traffic Rate 38500089
Max Traffic Burst 42600
Min Traffic Rate 0
Max Concatenated Burst 42600
Scheduling Type BestEffort