Forum Discussion

Ashkar's avatar
Ashkar
Joining in
12 months ago

Dodgy engineer work

Bodge job by engineer, I have had my Internet less that 12 hours then it went out, followed the steps on the app and check wall connection, the engineer had snapped off one of the clips that hold the fiber optic cable in and just screws a bit of plastic to hold it in place, not a happy chappy about this.

 

Your technician today was: Andrew

Your technician's ID was: 662

 

 

 

20

2 Replies

Sort By
  • Ashkar's avatar
    Ashkar
    Joining in
    12 months ago

    All sorted now, engineer came out and installed new cable.

    • John_GS's avatar
      John_GS
      Icon for Forum Team rankForum Team
      12 months ago

      Hi Ashkar 

      Thanks for posting, welcome to Virgin Media and indeed the community. 

      Apologies to hear about any internet issues and also the cabling.

      Glad to hear all resolved though so thanks for the update :).

      Please do keep us posted if you need further help.