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- jbrennandVery Insightful Person
What is reporting on the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. and tells you of more local issues and fix estimates, down to street cab/ postcode level.
- Cardiffman282Wise owl
You get compensation for missed appointments https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/costs-and-billing/automatic-compensation-need-know
- Steven_L
Forum Team
Hey LW22,
Welcome back to the community and thanks for taking the time to post. I’m sorry to hear of the issues that you've been having with your services. Is everything back up and running at the moment?
Kind Regards,
Steven_L
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