Cannot connect to Namesco SMTP server
Since Monday morning I have been unable to submit e-mail to Namesco's SMTP server us2.smtp.mailhostbox.com (which my personal domains have aliases for). This problem affects all device connected via...
Forum Discussion
Do Ping and Tracert return results for us2.smtp.mailhostbox.com ?
We can ping us2.smtp.mailhostbox.com and get replies, it is a little slow but that may just be the distance.
C:\Users\Philip>ping us2.smtp.mailhostbox.com
Pinging us2.smtp.mailhostbox.com [208.91.199.225] with 32 bytes of data:
Reply from 208.91.199.225: bytes=32 time=195ms TTL=47
Reply from 208.91.199.225: bytes=32 time=191ms TTL=47
Reply from 208.91.199.225: bytes=32 time=193ms TTL=47
Reply from 208.91.199.225: bytes=32 time=197ms TTL=47
Ping statistics for 208.91.199.225:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 191ms, Maximum = 197ms, Average = 194ms
Yes I can ping and tracert it. Only the TCP connect attempts appear to be blocked by a firewall and fail after 80 to 90 seconds. The delay before getting an error in Thunderbird is similar.
Microsoft Windows [Version 10.0.19045.4412]
(c) Microsoft Corporation. All rights reserved.
E:\>ping us2.smtp.mailhostbox.com
Pinging us2.smtp.mailhostbox.com [208.91.199.224] with 32 bytes of data:
Reply from 208.91.199.224: bytes=32 time=174ms TTL=49
Reply from 208.91.199.224: bytes=32 time=175ms TTL=49
Reply from 208.91.199.224: bytes=32 time=175ms TTL=49
Reply from 208.91.199.224: bytes=32 time=178ms TTL=49
Ping statistics for 208.91.199.224:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 174ms, Maximum = 178ms, Average = 175ms
E:\>tracert us2.smtp.mailhostbox.com
Tracing route to us2.smtp.mailhostbox.com [208.91.199.224]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms router [192.168.0.1]
2 * * * Request timed out.
3 14 ms 12 ms 11 ms nrth-core-2b-ae43-650.network.virginmedia.net [6
2.253.128.121]
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 18 ms 16 ms 15 ms aor.uk-lon03a-ri1.network.virginmedia.net [62.25
4.42.174]
8 * * * Request timed out.
9 18 ms 17 ms 15 ms ldn-bb1-link.ip.twelve99.net [62.115.122.188]
10 102 ms 102 ms 103 ms nyk-bb2-link.ip.twelve99.net [62.115.113.20]
11 185 ms 182 ms 191 ms chi-bb2-link.ip.twelve99.net [62.115.132.135]
12 129 ms 129 ms 130 ms omha-b3-link.ip.twelve99.net [62.115.143.183]
13 129 ms 128 ms 128 ms omha-b2-link.ip.twelve99.net [62.115.126.8]
14 183 ms 183 ms 183 ms kanc-bb2-link.ip.twelve99.net [62.115.134.6]
15 169 ms 176 ms 168 ms palo-b24-link.ip.twelve99.net [62.115.125.185]
16 183 ms 184 ms 182 ms salt-b4-link.ip.twelve99.net [62.115.140.53]
17 174 ms 174 ms 174 ms newfolddigital-ic-380138.ip.twelve99-cust.net [8
0.239.167.103]
18 174 ms 174 ms 172 ms 69-195-64-105.unifiedlayer.com [69.195.64.105]
19 174 ms 174 ms 175 ms 162-144-240-177.unifiedlayer.com [162.144.240.17
7]
20 174 ms 173 ms 177 ms 208-91-199-224.unifiedlayer.com [208.91.199.224]
Trace complete.
E:\>telnet us2.smtp.mailhostbox.com 587
Connecting To us2.smtp.mailhostbox.com...Could not open connection to the host,
on port 587: Connect failed
E:\>telnet us2.smtp.mailhostbox.com 465
Connecting To us2.smtp.mailhostbox.com...Could not open connection to the host,
on port 465: Connect failed
E:\>telnet us2.smtp.mailhostbox.com 25
Connecting To us2.smtp.mailhostbox.com...Could not open connection to the host,
on port 25: Connect failed
E:\>
