Forum Discussion

bathingape's avatar
bathingape
Joining in
6 months ago

Cannot Access the login screen on the HUB 5

I used to be able to access the login screen on the Virgin Media HUB 5 but I have tried this evening on a number of devices (Windows and Linux), some are directly connected to the router via cable and others are via WiFi

All i get is the spinning wheel

The connection hasn't timed out either, its showing that ^ for the last 20 minutes.
Anyone else come across this issue? Do I need to give the router a reboot?

 

 

4 Replies

  • fizz's avatar
    fizz
    Fibre optic
    6 months ago

    Clear cache on browser or use a different one and try... I get this with chrome quite a lot... edge is normally fine.

    • kippo's avatar
      kippo
      Joining in
      21 days ago

      I have the same issue in Chrome, Firefox and Edge.

      Tried from my Win11 PC and my Ubuntu server (Chrome and FF) and I get the same issue for each, just a spinning wheel.

      It used to connect no problem so Virgin have changed something!!!

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    21 days ago

    Don't have this issue with Edge or Safari, on a Hub 5.  Using a wired connection most of the time.