Forum Discussion

Giyu's avatar
Giyu
Settling in
14 days ago

Can’t book an engineer

Botton doesn’t do anything. Been trying the whole day. 

First time using Virgin, already off to a great start… took ages to create my account and link it now this.

Any idea how to resolve.

3 Replies

    • Martin_N's avatar
      Martin_N
      Icon for Forum Team rankForum Team
      11 days ago

      Hi Giyu,

      Thank you for your post and welcome to the community. 

      We're very sorry for any issue you've had in arranging an engineer visit.

      Do you still need assistance with this?

      ^Martin

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    13 days ago

    As this is a Community Forum, and not a direct line to VM as such, it will take a day or two for a VM Mod to pick this up.  If you need is urgent, it would be best to phone Customer Services directly.

    "Bumping" a thread will only put it to the back of the queue again btw.