Broadband down in NG3

Question

This happens regularly now - 2 weekends ago it was the same thing. White flashing arrow on router, virgin website claims there are no problems in the area, but there clearly are. It was on a Sunday last time as well, as I was unable to watch the football! Very annoying. Any reliable way of finding out if the service is actually down? I just don't trust the virgin website checker at this point. &nbsp;

Cardiffman282 · Answer

Check for local faults on 0800 561 0061&nbsp;

Phil_Gee · Answer

Thanks. Phoned them, no issues in my area apparently. Also gone through the usual process of resetting router, checking connections etc… &nbsp;

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Broadband down in NG3

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