Forum Discussion

PhilipF's avatar
PhilipF
Superfast
9 months ago

BQM

Had a new hub 5 installed last week to replace a faulty hub 4,could forum staff take a look at the BQM and check. I assume this is done via a PM so I can post a live link to the monitor.

3 pods connected.

Thanks

  • newapollo's avatar
    newapollo
    Very Insightful Person

    Hi PhilipF 

    You need to set up your own BQM on /thinkbroadband.com/broadband/monitoring/quality 

    Once set up go to your  BQM and under the options you will see

    Today | Previous Days | Edit | Delete | Share

    Click on the Share option and on the screen that opens click on Share 

    On the next screen click on Share Live Graph

    Copy the text in the Direct Link box (beware there may be more text than you can see so make sure yuo highlight it all)

    On here when creating your post click the Link icon (2 links chain to the left of the camera icon)

     In the URL box paste the link you copied and then click OK.

      • Matthew_ML's avatar
        Matthew_ML
        Forum Team

        Hey PhilipF, thank you for reaching out and I can see  you have been in PM with my colleague.

        Please do reach out if you need anything from here.

  • Client62's avatar
    Client62
    Alessandro Volta

    It would be more useful to set out the problems being encountered.

    A BQM can be like an ECG i.e. Quite useless if the problem is your foot !

    • PhilipF's avatar
      PhilipF
      Superfast

      I am in touch with staff on the forum jus need a PM to send to them.