Forum Discussion

mburnip12's avatar
mburnip12
Tuning in
2 years ago

Book a slot

We need to send a technician to fix things

Any one know what this is about it's saying I may have to pay a 25 pound admin charge 

  • carl_pearce's avatar
    carl_pearce
    Community elder

    Only if a fault is not found, or if it's to move the HUB or other device elsewhere.

  • Client62's avatar
    Client62
    Alessandro Volta

    VM will not book an engineer visit unless you specify what is about the VM Hub that needs to be fixed.