Forum Discussion

James51's avatar
James51
Joining in
9 months ago

ac/dc adapter is faulty

hi there I'm looking for some help/information. my wifi router's ac/dc adapter is faulty and has a loose wire when I move the router. how would I get this replaced?  any help is very much appreciated...James 

  • Tudor's avatar
    Tudor
    Very Insightful Person
    9 months ago

    The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

  • Tom_W1's avatar
    Tom_W1
    Forum Team
    9 months ago

    Hi James51 thanks for your post although we're sorry to hear of your concerns.

    If you still need help with this, please expect a PM from me to arrive shortly and respond directly when you can!

    Many thanks