Hi I'm still having issues with my WiFi and it's affecting my Ring Security system. I have two WiFi Pods and I think I need just one more.
I've been trying on the my virginmedia app but it keeps saying this page is no longer available.
Can this be arranged on here please?
Forum TeamHi teamfloyduk
Welcome back to the Community Forums.
Sorry to hear of your WiFi concerns.
Is it just your Ring Security system that has the issue, or do you find other devices also drop in connection?
Have you made any customisations to your WiFi settings at all, such as splitter the bands (frequency), adding a customised name (SSID) or WiFi password? Or any other setting changes from the default settings?
If so, please can you do a 60-second pinhole reset on the router? This will revert any customisations back to factory settings and fully update the router with firmware/software updates. Please do not reboot the router whilst it is completing the pin hole request.
Hi Carley,
No changes have been made at all on my system, I've had drop outs in certain areas around the house, I sometimes have to disconnect from the WiFi and then reconnect.
It's not just the Ring Security system, It's certainly better with the two pods I already have I just feel with a third it could stabilise my WiFi.
