I have been wrongly charged on my bill for Netflix Subscription from last 4 months and this month this has been charged double the amount which shocked me as I don't have any Netflix account with me. Also I don't have any TV service added to my account. I only use broadband and noone in my house has any subscription to Netflix. I checked all my previous bills and saw the subscription charges being added.
Forum TeamThanks for posting and welcome to the community.
Sorry to hear of the dispute over Netflix. I'll send you a PM now to assist further.
I have been charged for Netflix every month even though I don't have any Netflix account. Every month I contact Customer Service but you guys still charging. It's harassment to me for each month. Just 2 days back I received an email that my netflix has been cancelled, but now the charges are here again. I am really fed up of Virgin Media
Forum TeamHey sumitmalhotra19, thank you for reaching out and we are so sorry to hear about the Netflix charge,
We've taken a look and we can see you've spoken to somebody about this already, did they manage to fix this for you?
