MikeCB
2 years agoJoining in
WARNING: Volt - O2 charges for "free" account
So, pleasant surprise! (/sarcasm), I just received a outstanding payment demand of £24.98 from O2 for my volt bundle. For a SIM that went straight into the bin when it was received.
I was an Oomph customer and have been migrated to Volt. For some reason O2 decided to start charging me. After an hour on the phone with O2 customer support, apparently this is the new monthly tariff. They could see that there was zero usage since the account was opened at the beginning this month. This was not made clear to me that the migration would start incurring a monthly charge when Virgin migrated me. Where you made aware of this?
Keep an eye on your bills from O2!