Volt question
I signed up with virgin and o2 separately, I want to link the two and get the volt benefits?
I spoke to a guy the other day from virgin who said because it’s only been a day since I had my services activated, there’s nothing he could do and to call back the day after, I left it until today & called again
The guy I spoke to said I need to take out a volt package? This doesn’t sound right to me? Doesn’t your package automatically become a volt package when you link the two services?
The option isn’t available in my o2, it just says ‘join virgin media’ but obviously I’m already a customer?
I’m just confused, I don’t know what I should be doing, I’m waiting on an important call but after that I’ll call o2 and see if they can do it from their side?
I was under the impression that you just link the accounts and then you get double data and the next level broadband speed?