Forum Discussion

Sam1212's avatar
Sam1212
Tuning in
6 months ago

Netlflix

I have the Mega Volt bundle which has Netflix included. I have had this for almost 3months now and still have not been able to activate Netflix as I have never received any activation link and dont have any netflix options on my online VM account. must have called around 10 times, had multiple tickets raised every time to be told I will hear back in x days and never do.

Please help!

  • I have the Mega Volt bundle which has Netflix included. I have had this for almost 3months now and still have not been able to activate Netflix as I have never received any activation link and dont have any netflix options on my online VM account. must have called around 10 times, had multiple tickets raised every time to be told I will hear back in x days and never do.

    Please help!

    • Carley_S's avatar
      Carley_S
      Forum Team

      Hi Sam1212 

      Welcome to the community forums 

      Sorry to hear of your ongoing Netflix access issues. We can see that you've been in touch with the team since posting and have taken steps to investigate this further for you. Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed. 

      • Sam1212's avatar
        Sam1212
        Tuning in

        Hi Carley,

        was told I would hear back within 24hrs/2pm today. Still heard nothing as usual. What’s going on?!