Forum Discussion
3 Replies
- Zach_RForum Team (Retired)
Hi Jr10,
Thank you for your post and welcome back to our community forums. We're here to help.
I'm sorry to hear that there seems to be an error with some account/address information. What seems to be the error exactly? Is it a typo? Have you checked any documentation you've received from us with the address on to confirm that they don't match?
Thanks,
- Jr10Tuning in
My address has a flat number and house number.
The correct formatting of it is “Flat 1, 15 street name”.
However VM has “15A street name” - instead of Flat 1, they’ve added “A” to the house number.
Yes I have checked my bill.
- Gareth_L
Forum Team
Hello Jr10.
Thanks for explaining.
Can I send you a direct message please so the address from our side can be amended and you can then get the Volt Benefits set up.
If you can check the Logo top right of your screen that would be great.
Regards
Gareth_L
Related Content
- 9 months ago
- 6 months ago
- 10 months ago