If you log into the router, can the router see the V6 box? If you've got a second V6 box, can that one see the V6 box that's playing up?
HI SpacePhoenix. Yes, it seems to be (see screenshot). The IP address 192.168.0.9 matches the one the box think it has from "Network Status".
Hi ntruby
I'm not a wifi expert but looking at your earlier posts it seems to me that the V6 isn't connecting to the correct VM DNS (addr 1,2,3) 192.168.4.100 and 192.168.8.100
Yours is showing as connected to DNS (addr 1,2,3) 192.168.0.1, none, none
I can't check on a V6 as I converted to a 360, but my 360 shows the DNS server 1 as 192.168.4.100 and DNS server 2 as 192.168.8.100
The screenshot below is from a quick google search showing another V6's network settings.
Is your Hivehub working correctly? I'm wondering if that set up is affecting the V6 connection
I think the hub is working correctly. There are no broadband issues at all, Alexa/laptop/phones all working fine.
I have factory reset my router and it's made no difference to the DNS settings on the V6 box, which remain 192.168.0.1, none. none.
Here's my V6's DNS setup... The IP address on the top-line matches that in my Netgear router, which isn't the case on yours. Everything else is a default non-tweaked setup.
Hi
I'm not sure quite what you mean. In your screenshot the IP address of your V6 box is 192.168.1.17, and the default gateway and DNS server (192.168.1.1) is as expected that of your router.
I don't have a separate router but my box's DNS/default gateway are set to that of my Virgin Media router.
I don't think this differs from your set-up, save from the actual numbers?
