V6 EPG issues
Exactly the same symptoms here over the same timescale ...
... unlikely now to be a single user problem.
[MOD EDIT: Post split to create own thread]
Forum Discussion
8 Replies
Two individual users posting with similar symptoms are most likely two single users. I'd expect a lot more users posting here if there was a widespread issue.
Can you explain the specific issues you have with your V6 EPG? Probably easier to start from the base-up, than to add to someone else's thread.
Same symptoms here in the NE.
Maybe not an individual user problem after all.
Exactly as a previous poster described:
- starting about a week ago
- 'no info available' displayed on all EPG listings
- tried your ideas of powering off/on set-top box, re-lug ethernet cables (I switched the port on the hub too)
No improvement.
There is no previous poster in this new thread, only you. You've not explained all the symptoms, so I'll have to guess to a point - I very rarely recommend an STB reboot as a first check for EPG issues.
Does VoD & streaming work on your V6?
Follow Home > Help & Settings > Settings > Network, and check for 2 things. Regular successful connections on the LHS, and an IP address on the right.
- Matthew_ML
Forum Team
Hey Jacko55, thank you for reaching out and a very warm welcome to the community I am so sorry to hear about this.
Did the advice given here help at all?
Cheers
The troubleshooting ideas gave me some pointers to check ...
... but they did not resolve the issue ...
... the problem disappeared a few weeks later ...
... which increases my guess that this was a VM network issue, not an issue with my setup.
