Forum Discussion

shokabeln's avatar
shokabeln
Joining in
12 months ago

V6 box

Is it just me or does everyone’s V6 box take an ETERNITY to load up? On average it’s about 7/8 minutes!!!!! I mean what I am paying for here? Back in the day you could just turn on your telly and the program would come on instantly. How is this progress?

If I unplug my box and put the roof aerial back into my TV (with both in freeview) it loads up in about 20 seconds!

Can we get a much much much much quicker box please Virgin.

  • Mine takes nowhere near that time, I'm sure you can adjust what type of shut down & start up the box does on the power management option In the settings. I will look later for exact details. But you problem sounds like every time you turn your box off it's doing a full shut down rather than just being on stand by. 

  • japitts's avatar
    japitts
    Very Insightful Person

    A V6 that's left in standby as designed, should power up in <5 seconds. Even if booted from cold, then 5 or so minutes is around the norm. You mention a newer box, but the hardware is very much current.

    Are you powering your V6 down overnight? They're designed to powered-up 24x7x365 with power-saving options to manage the overnight periods. Home > Help & Settings > Settings > Devices > Power-saving. "Eco-low-power" doesn't allow for remote access via the TV Control app, so if you use this then choose "Connected low-power"